Ashworth Heating and Cooling understands that when you reach out to us, you’re placing a lot of trust in our abilities. You demand the finest services for your home because you want your problems solved right the first time, and that’s exactly what we strive to deliver. However, you also want the peace of mind knowing that your problem will be resolved, and that includes knowing that your repair or installation team will stand behind the work they do.
At Ashworth Heating and Cooling we do so much more than simply be there for our customers; we make sure they never have to stress about the issue we’ve helped them with the ever again. We offer a number of warranties and guarantees which simply aren’t offered anywhere else. With these comprehensive promises, you can always count on us to be there to back up any work we have done.
We are Proud to offer the following Peace of Mind Guarantees and Promises to Each of Our Customers. 100% Satisfaction Guarantee backed by Carrier and Ashworth Heating and Cooling. We guarantee your system will meet or exceed your expectations for quality and reliability. If you’re ever unhappy, we will set things right!
New Equipment Warranties
We back up all of our new equipment installations with the following labor warranties:
- 12 Year parts and labor warranty on all complete Infinity & Performance systems.
- 5 Year lemon warranty on all Infinity and Performance systems.
- 10 Year parts and 1 year labor on all Comfort and Budget systems
- Annual maintenance required. (Extended warranty available see dealer for details)
Utility Savings Guarantee
- When we say you’ll see a tremendous improvement in your energy usage after we install an entirely new HVAC system, we mean it.
- When you install a full HVAC system with us (including all ductwork and all other recommendations), we guarantee you’ll see a minimum improvement of 30% on your heating and cooling bills, or we will refund double the difference of your savings not realized the first two years. (If your system is not meeting guaranteed savings, you must notify us immediately to evaluate your system’s performance. This offer is good for all Infinity and Performance systems).
Apples to Apples Guarantee
We work hard to ensure that our customers receive more value for their money with us more than anywhere else. If any other company offers you more services and a better product for the same or lower cost, we will pay you a $250 difference, all we ask is that it is an apples to apples comparison.
No Lemons Guarantee
We take the dependability of the products we install seriously. If the compressor in your outdoor unit fails within the first five years due to manufacture workmanship or defect, we will install a new outdoor completely free of charge. If the heat exchanger in your furnace fails within the first five years due to manufacture workmanship or defect, we will install a new furnace free of charge. (Lemon coverage applies to Infinity and Comfort systems only)
All of our ductwork installations are backed by a Lifetime Warranty for labor and materials. Warranties applies to the original home owner and is not transferable, in addition warranty does not cover misuse, acts of nature, excessive moisture, mold or animals.
Installation Date Guarantee
If your new system installation is not completed by the date we promised, we will pay you $200 for the inconvenience, plain and simple!
No Frustration Guarantee
If your HVAC system breaks down within the first year of use and leaves you without heating or cooling for 24 hours, we will pay you $200 for the inconvenience.
Property Protection Guarantee
We guarantee the condition of your home when we perform work on it! All lawns, shrubbery, carpeting, floors, walls, furniture and door frames are guaranteed, and will be repaired or replaced if they are damaged during our service. We guarantee all installers will use protective floor savers and hall runners on all work and high traffics areas.
No Surprise Promise
We believe you should know exactly what you’ll pay for before we even begin the work. The price you’re quoted is all inclusive, and will be the price you will pay on the final invoice, so long as no additional services are added or charges are made and agreed upon to the initial invoice.
Customer Respect Promise
We treat your home with the upmost levels of respect and care. Our technicians will not swear or use tobacco products on your property. Have any questions? Feel free to ask and they’ll answer it for you. When the job is done, they’ll leave your home as clean and neat as they found it!
Code Compliance Guarantee
Our installations will adhere to all relevant and existing building and safety codes. Your new installation will pass inspection, or we’ll come out and make changes so it does.
Drug Free Promise
We hold our technicians to high standards and demand that they be the best they can be. Your service will be performed by a highly trained professional who has been back ground checked and recently drug screened.
Please give us a call we are happy to answer any questions you may have or we can schedule a technician to come out and do an inspection of all your systems 304-743-8895.